Please be informed that our weight loss plan is subscription based, if you don't wish for Service to automatically renew, you have to cancel the subscription yourself by logging in to your Profile here: https://app.certifiedketodiet.com and follow instructions:
REGISTRATION EMAIL NOT RECEIVED
In case you haven't received an email "Congratulations, your nutrition plan is ready" from CertifiedKetoDiet.com after making the payment or you can't access your weight loss profile at https://app.certifiedketodiet.com:
1. please check your Spam/Junk and Promotion folders. The letters might have ended up there by mistake!
2. you may have entered your email address incorrectly (mistyped) during the registration process. You can check if your email address is correct in you Profile. Go to: PROFILE => WEIGHT LOSS ACCOUNT. If the email is incorrect please edit it.
4 SIMPLE STEPS TO GET TO YOUR PLAN AFTER PAYMENT
To access your weight loss plan profile at https://app.certifiedketodiet.com, after you made the payment for your weight loss plan, you will have to do 4 simple steps:
a. decide if you want to accept our Terms of Service and continue with the process. Remember, that in order to reach your desired goal and to make the most out of your plan, we strongly suggest you to confirm our Terms of Service. There are 2 options from which you can choose - program with monthly subscription (this means that you can use the program for as long as you need and you can cancel your subscription any time in your profile); if you decline the terms, you will have the program for 30 days.
b. review special promotion offers like Premium plan and Shopping list. These offers are optional and choosing them will ensure an even better weight loss journey experience and help you reach your desired goal even faster! Please decide if you want to accept them or not and follow the next steps to access your weight loss plan:
c. customise your account (create password for your profile, enter additional information for your profile, like your name, telephone, country etc):
d. answer honestly on additional 12 nutrition questions to make some final touches on your weight loss plan:
e. and as soon as you finished to enter the necessary information you will access your customised weight loss plan profile:
If you have any inquiries, please contact our customer support team via Submit a request, and we will get back to you as soon as possible.
YOUR LOGIN DETAILS SEEM INCORRECT
If you try to access your weight loss plan in your profile https://app.certifiedketodiet.com, but your login details seem incorrect, and you can't log in, please use the I FORGOT MY PASSWORD link on your https://app.certifiedketodiet.com login page:
An email with password reset instructions will be sent to your email address which you used during the registration process. Make sure you enter the right email address which you have used during registration process. Don't forget to check your email's Spam folder just in case our letter ended up there!
Once you have changed the password according to the instructions, you will be able to log into your account again.
If you haven't received the password reset link to your email, or if you have any other inquiries, please contact our customer support team via Submit a request, and we will get back to you as soon as possible.
If you HAVE NOT PAID FOR THE WEIGHT LOSS PLAN YET, come to our website www.CertifiedKetoDiet.com and we will tell you about Keto diet and get you started with a Keto diet plan!
Be healthy! We know that you will achieve your desired results!
Your CertifiedKetoDiet.com team